Return & Refund Policy

  1.   There will be no return or exchange of the product once bought.
  2.   Return is only possible if mistakenly the wrong product is dispatched, or the package arrived in tempered condition, or the product has a short expiry i.e. of less than 3 months. If you want a refund or replacement, please send us an email with the Order number and the images of wrong product or damaged or tampered product or near expiry products to care@babit.in within 24 hours of the order delivery. We would reply within two days after receipt of mail.
  3.   Please allow us 5 to 10 days' time from the day of receipt of your returned package back. We may contact you to ascertain specific things about the product prior to issuing refund/replacement.
  4.   You will be eligible for full or partial refund or exchange without incurring any additional charges in case of:
  •     Package has missing accessories
  •     Damaged or soiled packing
  •     Wrong product delivery
  •     Expired product delivery

  1.   In case you received a wrong product, we request you to keep the product safe, sealable and undamaged in its original packaging. Retain the invoice and original manufacturer’s packaging for successful pick-up and return.
  2.   Returns will not be accepted if:
  •     The product is damaged.
  •     It is without invoice.
  •     It is tampered with
  •     It is without its original packaging.

  1.   Please do not use the item you have raised a complaint about.
  2.   Products once delivered, will not be applicable for a refund if it falls under any of the scenarios stated below:
  •     Failure to provide adequate information about the case.
  •     Failure to provide snapshots of the Invoice, packet and box (if any).
  1.   Buymax Wellness or any of its subsidiaries or channel partners will not be responsible for damages due to neglect, improper usage or wrong application etc. & will not be covered under our Exchange/Returns Policy. Exchange of products due to allergic reactions or palatability issues is not applicable.
  2.   Refunds will be through the payment method i.e. to cards or bank accounts. No cash refunds will be made. It would take our team at least 5 to 7 business days post refund initiation for online refund.
3.    In case of NEFT, it would require us at least 3 to 5 business days post refund initiation to refund your amount. The amount shall be credited to your account through which the payment was done. It may take 7-10 business days for the amount to reflect in your account.